Privacy Policy

Last updated: January 1, 2025 · Effective: January 1, 2025

Summary: We collect only what we need to operate MyRentalPlus. We never sell your data. Your business data belongs to you. We use industry-standard security practices to keep everything safe.

1. Information We Collect

We collect information you provide when you register for an account, create a shop, add inventory, or contact us. This includes: name, email address, business name, billing information, and usage data within the platform.

We also automatically collect certain technical data when you use our services, including IP address, browser type, device identifiers, and platform usage patterns to improve our product.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the MyRentalPlus platform
Process payments and manage your subscription
Send transactional emails (receipts, invoices, account notifications)
Provide customer support
Analyze usage to improve product features
Comply with legal obligations

We do not sell your personal information to third parties. Ever.

3. Data Storage & Security

Your data is stored on enterprise-grade cloud infrastructure with:

AES-256 encryption at rest
TLS 1.2+ encryption in transit
Automated daily backups retained for 30 days
Geographic redundancy across multiple data centers
SOC 2 Type II compliant infrastructure

Access to production data is restricted to authorized personnel and is logged for audit purposes.

4. Your Business Data

Data you add to MyRentalPlus — your shop information, inventory, customer records, booking history, and invoices — belongs entirely to you. We process it on your behalf to provide the service.

You can export your data at any time from your account settings. If you close your account, we retain your data for 30 days before permanent deletion, in case you change your mind.

5. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and measure how our site is used. Essential cookies are required for the platform to function. You can control non-essential cookies through your browser settings.

We use privacy-respecting analytics (no cross-site tracking) to understand how visitors use our marketing website.

6. Third-Party Services

We work with select third-party services to operate our platform, including payment processors (Stripe), email delivery (Postmark), and cloud infrastructure (AWS). These partners process data only as necessary to provide their services and are bound by data processing agreements.

We do not share your data with advertising networks or data brokers.

7. GDPR & International Users

If you are located in the European Economic Area (EEA), you have rights under GDPR including: access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights, contact us at support@myrentalplus.in.

For users in other regions, we apply equivalent data protection standards regardless of legal requirement.

8. Contact Us

For privacy-related questions, concerns, or requests, please contact:

MyRentalPlus Support Team

Email: support@myrentalplus.in

Response time: Within 48 business hours