Privacy Policy

Last updated: October 2026 · Effective: October 2026

Summary: We collect only what we need to operate MyRentalPlus. We never sell your data. Subscription fees are collected manually (no automated payment gateways). You can request account deactivation at any time, and all your account-related data will be permanently deleted within 15 days.

1. Information We Collect

We collect information you provide when you register for an account, create a shop, add branches, list inventory, or contact our team. This includes: your name, mobile number, email address, business/shop name, GST number (optional), shop address, branch information, inventory items, and customer booking logs.

Payment Information Notice: We do NOT collect, store, or process any credit/debit card numbers, CVVs, net-banking passwords, or sensitive payment credentials. All subscription fees are handled manually.

We also automatically collect standard technical data when you use our services (such as IP address, device identifiers, and platform usage metrics) to ensure application security, diagnose bugs, and improve software performance.

2. Manual Subscription Fees & No Online Payment Gateways

All subscription fees, plan renewals, and tier upgrades for MyRentalPlus are currently collected manually (such as through direct bank transfer, NEFT/RTGS, UPI, or direct coordination with our team).

•No Online Payment Gateway: Our platform does not currently integrate or support any automated online payment gateways (such as RazorPay, Stripe, or automatic recurring credit card debits).

•No Stored Financial Details: We do not store, capture, or transmit any payment card or banking passwords on our servers.

•Subscription Activation: Once your manual payment is verified by our billing team, your subscription validity and account features are activated or extended for your chosen cycle.

3. How We Use Your Information

We use the information we collect to:

•Provide, maintain, and optimize the MyRentalPlus mobile and desktop platforms

•Verify your manual subscription status and manage plan validity

•Send essential service communications, booking receipts, and return reminders

•Provide customer support and onboarding assistance

•Protect against unauthorized access, fraudulent activity, and technical errors

•Comply with statutory and legal obligations

We do not sell, rent, or monetize your personal or business data to third parties. Ever.

4. Account Deactivation & Permanent Data Deletion (Within 15 Days)

You have the complete right to deactivate and permanently delete your MyRentalPlus account and all associated data at any time.

•How to Request Deletion: You can initiate account deactivation directly through the account settings within the MyRentalPlus mobile application, or by submitting a written deletion request to support@myrentalplus.in from your registered mobile number or email address.

•15-Day Permanent Deletion Guarantee: Once you submit a request to deactivate your account, all your account-related data — including personal information, login credentials, shop configurations, branch details, inventory listings, customer records, booking history, and generated invoices — will be permanently and irreversibly deleted from our active databases and backup systems within 15 days.

•Deactivation Grace Period: During this 15-day window, your account will remain deactivated and completely inaccessible to other users. If you change your mind and wish to retain your account and data, you must contact support@myrentalplus.in within these 15 days. After 15 days have passed, data erasure is permanent and cannot be restored.

5. Data Storage & Security

Your data is stored on secure cloud infrastructure with:

•AES-256 encryption at rest

•TLS 1.2+ encryption in transit

•Daily automated system backups

•Strict role-based access restrictions for authorized technical personnel

Security Disclaimer & Data Loss Limitation: While we take extensive precautions and implement industry-standard safeguards to protect your information, no internet-based transmission or electronic storage system is 100% secure. In the event of a cyber attack, unauthorized hacking by third parties or unknown persons, server compromise, security breach, or unforeseen technical disasters that result in data loss or corruption, MyRentalPlus shall not be held liable or responsible for any such lost data. We strongly advise users to regularly export and maintain offline backups of their essential business and customer records.

6. Your Business Data & Ownership

All business data you create or manage on MyRentalPlus — including your shop catalog, pricing, item availability, customer contacts, booking logs, and invoices — belongs entirely to you. We act solely as a data processor to provide the software functionality.

You can export your data at any time through the platform. If you request account deactivation, all records will be permanently erased within our 15-day deletion timeline.

7. Cookies & Tracking

We use cookies and similar technologies solely to maintain authenticated sessions, remember user preferences, and analyze website performance. We do not use cross-site advertising trackers or share tracking cookies with third-party advertisers.

8. Third-Party Services

We work only with reputable infrastructure and delivery providers (such as cloud hosting through Hostinger and transactional notification gateways) strictly required to operate our service. As noted, no third-party payment gateway processors are used since all subscription fees are processed manually.

9. Your Rights & International Standards

Under applicable data protection frameworks (including India's Digital Personal Data Protection Act and international privacy principles), you have the right to access, rectify, restrict, export, and permanently delete your personal information. To exercise any of these rights, contact support@myrentalplus.in.

10. Contact Us

For privacy-related questions, account deletion requests, or data inquiries, please contact:

MyRentalPlus Support Team

Email: support@myrentalplus.in

Phone: +91 9274387371

Address: 34 Vaidik Vihar - 2, Morbi Road, Rajkot, Gujarat, India 360003

Response time: Within 24–48 business hours